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Retailers and e-commerce teams across South Africa rely on our warehousing, inventory control, and last-mile delivery. Here is what a few of them have shared about working with us.
We moved our regional stock to Ara Distribution in March. Pick-and-pack errors dropped within the first month, and our dispatch team finally trusts the stock counts in the system. The weekly cycle count reports give us a clear picture without chasing anyone.
Rev. lesego Patel, Operations Manager at a Cape Town retail chainRoute planning used to be guesswork. Now our e-commerce orders leave the warehouse on a set schedule, and the consolidated deliveries mean fewer trips to the same suburbs. Customers stopped complaining about late parcels, which is a big shift for us.
Judith Potgieter, Fulfillment Lead at a Johannesburg online storeWe needed cold storage for a seasonal product line and Ara Distribution had the space ready. The temperature logs are shared daily, and the cross-docking setup saved us from renting a second facility. Communication is straightforward, no surprises.
Sandile Solomons, Supply Chain Coordinator at a Durban food distributorBefore switching, we had no single view of stock across our regional warehouses. The WMS integration gave us real-time numbers, and our procurement team can now plan replenishment without over-ordering. It is a practical system, not a flashy one.
Warehouse Supervisor, Pretoria-based electronics retailerFor fast-moving goods, cross-docking at Ara Distribution reduced how long pallets sat in storage. Inbound freight is received, sorted, and loaded for delivery the same day. Our turnover improved, and the team there handles the coordination well.
Logistics Manager, Bloemfontein e-commerce brandClient feedback from retailers and e-commerce operators using our regional warehousing and delivery services.
We moved our pick-and-pack operation to Ara Distribution in March. Order accuracy went from 96.2% to 99.4% within two months. The WMS visibility means we can tell a store manager exactly which pallet is being picked and when it will arrive.
Route planning cut our last-mile delivery window from three days to one in the metro area. Consolidated deliveries reduced our courier spend by roughly a fifth. The team flags capacity issues before they become customer complaints.
Temperature-controlled storage has been reliable through the summer peak. Cycle counts are done weekly, and the stock report matches what we physically see on the floor. No surprises at month-end reconciliation.
Cross-docking for our high-turnover lines shortened lead time from supplier to store by two days. The receiving team checks every carton against the manifest, so damaged goods are caught before they reach the sales floor.
Real-time stock visibility lets us promise accurate availability on the website. Out-of-stock cancellations dropped noticeably after we switched. The delivery schedule is consistent, even on high-volume weekends.