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Feedback from retailers and e-commerce teams who rely on our regional warehousing and last-mile delivery across South Africa.
Client feedback from retail and e-commerce operations
Our Cape Town warehouse runs on the same stock counts we see in the system. Shrinkage dropped noticeably within the first two quarters of switching to Ara's inventory control.
Route planning for our e-commerce deliveries cut fuel spend by about a fifth. The consolidated delivery schedule means fewer vans on the road and more orders arriving on time.
Cross-docking at the Durban hub shortened our turnaround from receiving to dispatch by nearly a day. That matters when your customers expect next-day delivery.
The temperature-controlled storage handled our chilled goods without a single temperature breach during the summer peak. Their monitoring reports gave us full confidence.
Pick-and-pack accuracy improved after Ara introduced barcode scanning in our fulfilment flow. Returns from mis-picks are down to almost nothing now.